You can return any new or unused item within 30 days of the date your item was shipped and we will refund the full purchase price. We cannot accept returns on custom ordered items. If your product has been used refund is not acceptable, we dont expect refunds on electronics items.
You need to contact us before you return an unused product. Once you've filled out the RMA form we send by email with rma number, place it in the box or boxes to be returned with the part(s) to be returned. Please mark the corresponding invoice number as clearly as possible on the outside of all the boxes being returned. This will help us process your return in a timely manner.
If you are shipping your return to us, we strongly suggest that you use traceable United Parcel Fedex Service from your nearest staffed UPS/fedex facility. All returns must be sent prepaid-no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
You can return your parts directly to one of our Retail Stores or send them directly to our Returns Department.
If you have any further questions, please send us an email or contact our Customer Service Department at 0097143977746.
Parts returned beyond 30 days from the date of purchase are subject to a restocking fee.
At subzero we always take pride to serve our cutsomers better even, we make refunds hassle free and refunds quicker incase our customers are not satisfied 100%